Look, we get it - privacy policies aren't exactly thrilling reads. But since we're asking you to trust us with your info when you reach out about your next project, it's only fair we're upfront about what we do with it. We've tried to keep the legal jargon to a minimum here.
When you fill out our contact form or shoot us an email, we'll grab the basics - your name, email, phone number, and whatever details you share about your project. If you're browsing our site, we might collect some technical stuff like your IP address and browser type through cookies, but honestly, it's just to keep the site running smoothly and see which projects get the most attention.
Pretty straightforward, really. We use your contact details to actually contact you back - novel concept, right? Here's the breakdown:
We're not in the business of selling your data - that's not our thing. Your information stays with our team at Krython Spire. The only time we'd share anything is if we need to bring in consultants or contractors for your specific project, and even then, they're bound by confidentiality agreements. Oh, and if the law requires us to hand something over, we'd have to comply with that too.
We take security seriously around here. Your information lives on secure servers with encryption, and only our core team has access. We're not Fort Knox, but we've got solid protocols in place. That said, nothing online is 100% bulletproof, so we can't guarantee absolute security - just being real with you.
Yeah, we use cookies, but not the chocolate chip kind. These are small files that help our website remember you and work better. Most browsers let you block cookies if you're not into that, though some features might not work as smoothly. We also use analytics tools to see which pages get visited most - helps us know if anyone actually looks at our urban planning work or if everyone's just here for the high-rises.
Since we're based in Canada, you've got some solid rights when it comes to your personal info:
Just shoot us an email at info@krythonspire.info if you want to exercise any of these rights.
We don't hoard information forever. If you inquire about a project but don't move forward, we'll typically keep your details for about two years - just in case you change your mind or come back with another project. For active clients, we keep project-related info for seven years after completion, mainly for legal and warranty purposes. After that, it gets deleted unless there's a specific reason to keep it longer.
Our website might link to other sites - contractor portfolios, material suppliers, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore. Those other sites have their own policies, so you'll want to check those out if privacy's a concern for you.
We might update this policy from time to time as our practices evolve or laws change. When we do, we'll update the date at the top of this page. If there's a major change, we'll make sure to let our active clients know directly. For everyone else, it's worth checking back occasionally if you're curious.
Our services aren't directed at anyone under 18, and we don't knowingly collect information from kids. If you're a parent and think your child has somehow given us their information, let us know and we'll delete it right away.
If anything here is unclear or you've got specific questions about how we handle your information, don't hesitate to reach out. We're here to help, and we'd rather you ask than worry about it.
Email: info@krythonspire.info
Phone: (416) 555-0187
Mail: 1425 King Street West, Suite 800, Toronto, ON M6K 3N4